Covid-19 / Coronavirus

We're back working in clinic, but are able to offer Telehealth (video or phone) consults for those who would prefer to stay home. We will continue to undertake measures to ensure a safe environment for our patients and staff. For more information please click here. To make an appointment please call (09) 521 9846


Covid-19 for Patients


Our clinics are open for face to face consultations. However, in order to reduce the COVID-19 risk to our staff and patients, we will still be conducting many of our consultations via telehealth (telephone or video conference). So you can stay at home, but continue to receive care from the Axis team.

All current appointments are still in place, if you have a question or would like to make an appointment please either email or call 09 521 9846 (please note our phone is extremely busy at the moment so email is best).


What is Telehealth?

It is a private and secure way to have a consultation with your doctor without having to physically be in the room. All you need is a phone, or preferably a computer or tablet.


Is it any good?

We’ve had really positive feedback on the consultations from our patients. They’re really happy they don’t need to come into the clinic but can still receive a diagnosis and some advice on managing their problem.

Our team are really experienced and can often tell a lot about your injury by taking a full history, asking a few key questions and seeing the way you’re moving or are restricted in your movement on-screen.

We have been doing this type of consult for a long time - it’s not just because of the COVID-19 situation. In fact, our team manage many of New Zealand’s elite athletes overseas in this manner.


Shouldn’t I just book to see my doctor face to face?

The best thing we can do is begin working on your problem as quickly as possible and telehealth facilitates our ability to see patients more easily during their working day.

Not only can we diagnose your issue, but we can arrange imaging and further investigate your problem as needed.  We can also prescribe medication, arrange work certificates and create a treatment plan without you having to leave your home or workplace.

Your doctor will determine when/if you need to come into the clinic to be seen in person for further assessment.


More services:


Osteorthritis Clinic

Acute Knee Injury Clinic

Concussion Clinic

Exercise Medicine Clinic

Performance Nutrition Clinic

RED-S Clinic

PRP Treatment

Injury Treatment


Tendon Treatment

Referring during Covid19