Our clinics are open for face to face consultations. However, in order to reduce the COVID-19 risk to our staff and patients, we will still be conducting many of our consultations via telehealth (telephone or video conference). So you can stay at home, but continue to receive care from the Axis team.
All current appointments are still in place, if you have a question or would like to make an appointment please either email firstname.lastname@example.org or call 09 521 9846 (please note our phone is extremely busy at the moment so email is best).
It is a private and secure way to have a consultation with your doctor without having to physically be in the room. All you need is a phone, or preferably a computer or tablet.
We’ve had really positive feedback on the consultations from our patients. They’re really happy they don’t need to come into the clinic but can still receive a diagnosis and some advice on managing their problem.
Our team are really experienced and can often tell a lot about your injury by taking a full history, asking a few key questions and seeing the way you’re moving or are restricted in your movement on-screen.
We have been doing this type of consult for a long time - it’s not just because of the COVID-19 situation. In fact, our team manage many of New Zealand’s elite athletes overseas in this manner.
The best thing we can do is begin working on your problem as quickly as possible and telehealth facilitates our ability to see patients more easily during their working day.
Not only can we diagnose your issue, but we can arrange imaging and further investigate your problem as needed. We can also prescribe medication, arrange work certificates and create a treatment plan without you having to leave your home or workplace.
Your doctor will determine when/if you need to come into the clinic to be seen in person for further assessment.